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Chaos at Heathrow As Travellers Told to Go Home Without Luggage After Landing

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One traveller was forced to wait 24 hours for his bag, which contained important medication

Frustrated travellers have had to wait as long as three hours to collect their bags at Heathrow Airport this weekend as Storm Eunice continues to cause chaos.

Some customers who arrived yesterday gave up waiting and went home for the night and had their bags dropped off to them this afternoon.

But some were left waiting 24 hours later, including one who had critical medication for his mother-in-law in his bag.

British Airways asked passengers who didn’t want to wait to fill an online form allowing them to track their bags, but many reported the online system not working.

Heathrow Airport apologised for the disruption but said that travellers’ luggage is the responsibility of airlines from the moment it’s checked in.

BA customers Harry Gowan touched down in London on a fight from JFK International shortly after 8am this morning and took about half an hour to get to Terminal 5.

He got off lighter than others, as some passengers were stuck on their planes for an hour due to a lack of shuttle buses. This meant that some family members sat in different rows got separated for quite some time.

When Harry got to the carousel, staff warned customers waiting for their luggage to expect a significant delay.

The trainee financial adviser told Metro.co.uk: ‘All they said initially was that it would be a minimum two hour wait which was caused by disruption from the storms.

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British Airways said he delay was due to ‘continuing bad weather conditions’ (Picture: Twitter)

‘However, this didn’t make much sense since they knew that all these flights were arriving and they were simply understaffed.’

Harry, 22, from Loughborough, was asked if he wanted to sign a form to collect his luggage later, but he decided to wait it out, and pointed out that many people needed car keys and items for their work.

‘The scale of this disruption was massive and was affecting every single flight that came into the terminal. There were flights arriving constantly and this was just adding to the massive backlog on luggage arriving.

‘Overall from landing at 8:05am, we didn’t receive our luggage till midday, wasting four hours of my day which isn’t ideal since from Heathrow it’s a two hour drive home.’

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Another customer who arrived at Heathrow from Glasgow yesterday said: ’24 hours later, I’ve got no baggage, including critical medication for my mother-in-law. That’s not to mention the three hours of delay we already had at the airport.

‘British Airways had plenty of time to inform their customers what was going on so they could take essentials from their luggage, should they decide to travel.’

The dad-of-seven, from Richmond, southwest London, added: ‘My mother-in-law is now in bed having been taken ill. We are waiting for a doctor to arrive as she has no medication.

‘If this was a loss of data, BA would be fined millions. Given there total lack of regard for their customers they should be fined heavily.’

Another exasperated traveller arrived at Heathrow on a flight from JFK at 8.12am yesterday, and after persevering, she got her bag back at 12.15pm this afternoon.

But frustrated customers suggested there weren’t enough staff on hand to deal with the chaos

Customers were told they could go home and have their bags dropped off the next day, but mant decided to wait it out

Recalling the ‘absolute chaos’ at baggage reclaim, she said: ‘After waiting roughly 30-40 minutes, everyone was getting hot and frustrated and was already tired and wanting to go home, I could see a crowd surrounding a member of staff.

‘When I approached, she was giving our information cards on lost luggage and was advising everyone to go home that due to the weather there is a two day backlog of luggage.’

The 23-year-old administration manager from London decided to wait around, and after pushing for updates, she was told at 10am there would be a two hour wait for her luggage.

But then an hour later, she says a BA staff member on the tannoy said people’s bags would be ‘indefinitely’ delayed.

She added: ‘We were constantly told to fill our a missing luggage article on the BA website but their website wasn’t working and they only had three members of staff on hand, who locked themselves in an office.

‘After this, we were all told to go home. Some people did, but I continued to stay with many others and our flight number came off the conveyor belt screen.’

As Storm Eunice battered the country with high-speed winds on Friday, people were enthralled by a plane spotter’s live-stream showing jets struggling to land at Heathrow (Picture: YOUTUBE/BIG JET TV)

Heathrow Airport apologised for the ‘knock-on impacts of recent poor weather’ (Picture: MailOnline)

In a statement, British Airways told Metro.co.uk: ‘We’re operating the vast majority of our flights as planned but due to some operational issues as a result of the continuing bad weather conditions across the UK and Europe, we’re still experiencing some disruption and have had to cancel or delay a number of flights.

‘Customers due to travel on a short-haul service today who want to change their flight can rebook for free on ba.com. Those whose flights have been cancelled are being contacted to offer options including a full refund, and we’re encouraging customers to check the latest flight information on ba.com before heading to the airport.

‘We’d like to thank our customers for their patience while our teams continue to work hard in challenging conditions, and apologise for the inconvenience caused.’

A Heathrow spokesperson added: ‘It is currently taking some passengers slightly longer than expected to receive their luggage due to the knock-on impacts of recent poor weather.

‘We are working closely with our airlines partners to resolve this issue and we apologise to our passengers for any inconvenience caused.’

Get in touch with our news team by emailing us at webnews@metro.co.uk.

For more stories like this, check our news page.

Source Here: metro.co.uk

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France Hopes to Replace Notre-Dame’s Spire by the End of 2023

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Notre-Dame cathedral, badly damaged by fire in 2019, should reopen by the end of 2024, according to France’s Culture Ministry – too late for the Paris Olympics. The cathedral’s distrinctive spire should nonetheless be back in place by the end of this year.

While the culture ministry, which is responsible for the cathedral’s structure, says reconstruction work is progressing “at a good pace”, the cathedral will no

Original Post: bignewsnetwork.com

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LGBT+ History Month in London: 8 Events in the Capital in February 2023

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There are plenty of great LGBT+ events going on in the capital this month (Picture: Getty)

February is LGBT+ history month and there are so many ways to commemorate the occasion in London.

From LGBT+ history walking tours, to drag events and pub quizzes, there’s bound to be something for everyone.

This year’s theme is #BehindtheLens and celebrates LGBT+ peoples’ contribution to cinema and film from behind the lens so there are also plenty of film related events taking place across the capital.

Here’s our round up of the best events the month has to offer.

LGBT+ history walking tours

London With A Local is carrying out a number of free LGBTQ+ history tours in the capital across February.

Expert tour guides will give you an insight into everything from how the queer influence of the Roman’s shaped the city, to the Aids crisis and the history of the iconic Heaven nightclub.

The tours begin at 11am, last for two hours and take place on every Sunday in February (February 5, 12, 19 and 26).

To find out more info and to book tickets visit the London With A Local website.

The meeting point for the tours is The Clermont Hotel, Strand, London WC2N 5HX.

This year’s theme is Behind The Lens (Picture: Getty)

‘Quiztorical’ quiz night

Sports Media LGBT+ and the West London Queer Project are hosting a charity quiz night on February 9, to raise money for LGBTQ+ youth homelessness charity akt.

The quiz will include questions on queer history but will also cover a wider range of topics.

It’s £5 to enter , starts at 7pm and is open to LGBTQ+ people and allies.

More info can be found on the Sports Media LGBT+ website.

The Duchess, W6 OXF.

Welcome to UK LGBT+ History Month from the co-founder of the month @suesanders03

Celebrating LGBT+ peoples’ contribution to cinema and film from #BehindTheLens.

Look ‘Behind the Lens’ and learn about the lived experiences of LGBT+ people.https://t.co/pOu1ug6flL#LGBTplusHM pic.twitter.com/vdB5Pj9t61

— LGBT+ History Month 🏳️‍🌈🏳️‍⚧️ (@LGBTHM) February 1, 2023

Fierce Queens: All Aboard

On February 24, Fierce Queens will be taking over the Cutty Sark in Greenwich, for a night of cabaret, queer history and more, hosted by Drag King and Queen, Adam All and Apple Derrieres.

The event starts at 7pm and tickets are £14 for Royal Museums Greenwich members, £16 for non members and £12 for concessions.

For more information and to book tickets visit the Royal Museums Greenwich website.

Cutty Sark, King William Walk, London SE10 9HT

LQBTQ+ Film Day at the British Museum

The British Museum is celebrating this year’s LGBT+ history month theme, Behind the Lens, with a day showcasing LGBTQ+ short films Gay Black Group, What am I? and Sally Leapt Out of A Window Last Night.

There will also be a guided tour of some of the British Museum artifacts that have LGBTQ+ connections and there will be a live poetry reading from Simon Maddrell.

The event takes place on February 25 from 10:30-4 and is free to attend.

The British Museum, Great Russell St, London WC1B 3DG

For more information and to book tickets, click here.

More: LGBT+ History Month

Kids storytime event with Dani the Storyteller

Under 5s can take part in a free immersive story telling experience on February 17, as Dani the storyteller takes them through the history of Islington’s Pride movement.

Dani will take the children on a journey as they play football with Stonewall FC, drive a red bus to the first-ever Pride March and celebrate under a giant rainbow flag.

The event takes place from 10-11am and more information can be found here.

Cally Clock Tower Centre, Caledonian Park Market Road London N7 9PL

Pride banner designing and making workshop

Pride banner making is just one of many great activities you can do this LGBT+ History Month (Picture: Getty)

El Warcha are putting on Pride Banner designing and making workshops at Wood green Library.

The designing workshop is on February 4 and then there is a separate workshop to make the banner you have designed on February 11.

The banners will celebrate inclusivity in the community and will be displayed in the library.

This event is for ages 14+ and is free to attend.

More info can be found here.

Nobody’s Perfect

Nobody’s Perfect is a film event that will take place at St Pancras hospital on February 15, that will explore representation of LGBTQ+ people has changed on the big screen over the decades.

The event will include research from students at The University of Westminster and an introduction by Professor Pippa Catterall.

The takes place from 6:30 to 8:30, is free to attend and light refreshments will be provided.

More info can be found here.

AIDS: A cultural history

Aids: A Cultural History is a lecture discussing the virus’s impact on the LGBT+ community (Picture: Getty)

Aids: A Cultural History is a talk by Professor Joanna Bourke which focuses on the period before antiretroviral drugs were developed to treat the virus.

The lecture also discusses: ‘questions of civil liberties, gender and sexuality, race, religion, and cultures of both harm and care’.

It takes place at 6pm on February 16 and is free to attend.

More information can be found here.

Barnard’s Inn Hall, Holborn, London, EC1N 2HH

Lots more great events can be found here.


MORE : I tried not to think of past pain – but ignoring LGBTQ+ history does more harm than good


MORE : Terminally ill LGBT+ people should feel comfortable being themselves at the end

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Source Here: metro.co.uk

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Speeding Driver Who Killed ‘selfless’ Dad-of-two in Hit-and-run Jailed

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Dad-of-three John Wilson was sentenced at the Old Bailey (Picture: Central News/REX)

A motorist who killed a ‘selfless’ father-of-two in a hit-and-run on a pedestrian crossing has been jailed.  

John Wilson, 39, was travelling at 60mph on a 40mph dual carriageway when he hit Tarsem Randhawa, 55, while undertaking another car.  

Mr Randhawa, a financial advisor, died at the scene on Great West Road in Isleworth, west London.   

Wilson, a father-of-three, was driving his fiancee’s car without a licence or insurance when he hit the victim on April 28 last year.  

He only confessed after police arrived at her home to arrest her for the offence, the Old Bailey heard.  

Mr Randhawa, a devoted Chelsea fan, was described by his son, Marco, as ‘the most innocent, humble, selfless kind-hearted man’.  

‘He was adored by everyone and the amount of love and support we received following his passing was truly overwhelming.’  

His second son, Tiago, described his father as ‘his hero’ and ‘his rock’.  

‘I thought I’d have Paps for my whole life,’ he said.  

‘I thought he’d be there as I began my career, I thought he’d be there when I got married and I thought he’d be there when I had kids. 

‘The pain of knowing that that future has been robbed from Paps, from me, from everyone has left me in a deep dark hole which can never be filled.  

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‘We have lost someone so beautiful, everyone’s favourite person.   

‘The greatest pain is knowing how much pain Paps would have been in, to know that as quick as his death may had been there was also that split second when he knew he had lost it all.  

‘An entire life of dedication, laughter and loving, had just disappeared.  

‘To know my hero had to go through that hurts the worst, to know he was completely helpless as his life vanished as if he had never existed.’  

Wilson looked away when the brothers walked past him in the dock.  

Mr Randhawa’s sister, Binda Rai, said his death ‘tore our world apart and it remains so to this day.’  

‘My brother shouldn’t have died and he certainly didn’t need to die at such a young age and in such a brutal way. A part of me has gone with him,’ Ms Rai said in a victim impact statement.  

Sentencing him to 18 months in prison, Judge Charles Gratwicke told him: ‘You were driving above the speed limit.  

‘You were undercutting a vehicle which was observing the speed limit.   

‘Why you were speeding, only you know. If you had been observing the speed limit you could have swerved to the right and the collision could have been avoided.’ 

Wilson, of Brentford, west London, admitted causing death by careless or inconsiderate driving; causing death by driving a vehicle whilst uninsured and without a licence; and failing to stop after a traffic accident. 

He has been disqualified from driving for two years and nine months. 

Get in touch with our news team by emailing us at webnews@metro.co.uk.

For more stories like this, check our news page.

Original Source: metro.co.uk

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